Recent News
- HIS releases improved KVM Extender
- HIS announces Fixed Pedestal Mount
- RoHS certification now available!
- the first industrial monitor supplier to offer THREE YEAR WARRANTY and a 30-day Total Satisfaction Guarantee
- the first 15" LCD NEMA 4/4X Industrial Monitor at a list price under $720
- the first 17" LCD Industrial NEMA 4/4X Monitor at a list price under $755
- the first 19" LCD Industrial NEMA 4/4X Monitor at a list price under $890
- the first 21" LCD Industrial NEMA 4/4X Monitor at a list price under $1,555
Support
Touchscreen Drivers, Software, Installation Guides and Programming Examples
Customer Support
Free telephone support can be obtained by calling HIS at (678) 762-9790 between the hours of 8:30 a.m. to 5:00 p.m. Eastern Standard Time or by sending an e-mail to CustomerService@HISmonitors.com.
Warranty and Repair Service
In order to receive repair service in or out of warranty you must get prior approval from HIS.
To request warranty service you can telephone us at (678) 762-9790 or send an e-mail to CustomerService@HISmonitors.com. If we determine that service is needed we will give you a Return Material Authorization (RMA) number. This RMA number must be conspicuously marked on the outside of the shipping box. HIS will not accept shipments not accompanied by the RMA number. You must ship or deliver the product to HIS Freight prepaid.
For repairs not covered by warranty, a standard inspection fee of $50 will be charged to determine the nature of the problem. This fee will be applied to any necessary repairs.
